SOFTSWISS, a global leader in iGaming software, proudly celebrates the 12th anniversary of its flagship product—the SOFTSWISS Casino Platform. With an impressive 576% increase in registrations in Q4 2024 compared to Q3, the platform’s Referral System has further demonstrated its ability to drive player engagement and retention.
First introduced in 2013 at ICE Totally Gaming in London, the SOFTSWISS Casino Platform was a pioneer in crypto casino technology. In 2024, it recorded a 44% year-on-year growth in GGR, while the number of brands operating on the platform grew by 23.7%. Mobile gaming remained the preferred choice, with 77.6% of players accessing casinos via mobile devices.
Expanding its global footprint, the platform secured certification in South Africa, adding to its existing accreditations in Malta, Estonia, Bulgaria, Serbia, Romania, and Greece.
To support its rapid growth, the platform now boasts a team of over 400 professionals across 19 countries, a remarkable evolution from its early days with just five specialists. The company has also expanded into 16 dedicated teams, further strengthening its expertise.
Founder’s Reflections on Success
Ivan Montik, Founder of SOFTSWISS, expressed his gratitude to the team:
“I want to express my sincere gratitude to our teams for their dedication and innovation. Over the past 12 years, we have built a product that stands out for its 99.9% uptime, industry-leading stability, and expert recognition. Very few companies can claim such a consistent track record. You are doing an outstanding job!
We began as crypto pioneers, but we were smart enough to leverage our strengths beyond one-time innovation. Today, our partners trust us not only for our cutting-edge technology but also for our exceptional service quality, which we continue to enhance.”
Industry Recognition and Customer Satisfaction
The platform’s success has been recognized across the industry, winning seven prestigious awards in 2024, including:
- Best Platform Provider at the SiGMA Europe Gaming Awards
- Platform Provider of the Year at the Global Gaming Awards EMEA
Additionally, a recent Kantar survey, conducted by a leading global analytics agency, rated the platform’s overall customer satisfaction at 7.4 out of 10, with customer support scoring even higher at 7.8, marking a 0.5-point increase from 2022.
Driving Innovation in iGaming
Committed to pushing boundaries, SOFTSWISS introduced several key innovations in 2024 to enhance both player engagement and operator revenue:
- Product Store – An in-game marketplace where players can purchase bonuses using real money, creating a new monetisation channel.
- Player Chat – A real-time communication tool that fosters social interaction and allows operators to promote campaigns directly to players.
- Scratch Cards – A gamification feature inspired by the popular Lootbox Bonus concept, offering new ways for players to win rewards.
- Casino Stories – A CMS-integrated tool that enables operators to share dynamic promotions, updates, and events through interactive visual content.
Looking Ahead
As the SOFTSWISS Casino Platform enters its 13th year, the company remains committed to innovation, scalability, and excellence, ensuring long-term success for its partners in the ever-evolving iGaming industry.
The SOFTSWISS team looks forward to engaging discussions and potential collaborations at the SBC Summit Rio from 25 to 27 February.
